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Every time I try to run a query or create a matrix, Nvivo freezes. For example, if I do Create -> Framework Matrix... it crashes when I try to select rows or columns. Or if I do Explore -> Coding... it crashes when I try to select items. I had this problem before, and Nvivo help gave me advice to 'Compact and Repair Project'. It worked back then, but doesn't work now.

Yesterday I istalled NVivo trial on my PC (Windows) and now I can't create any project or sample. When I try do so, the software crashes. With the sample I have an error like "The path is not of a legal form."

Even with highlight coding for all nodes on, certain coded text (usually most recent) fails to show highlight. Coding stripes appear for the coded text, and double clicking on the node shows the coded text correctly, just the highlighting is missing from the source view. Saving and restarting the app usually fixes the issue

I have a 1920 x 1080 laptop screen with 150% scaling. NVivo 12 Plus is not properly displaced. It is impossible to work with such a low resolution. I have reduced the scaling to 100% and the resolution gets better but the display is too small. Any help?

I have used ncapture to create data from a Facebook page but all the 'likes' boxes are empty which is not commensurate with the page as most posts have at least a few likes.

When my NVivo is on a screen which is not my main display (Windows 10 setting), the screen location placement is off. 1) When i rightclick on an item, the menu is displayed on the other screen. Means I need to move my mouse to the other screen to select an action. 2) the list view, with all my codes cannot be resized. it makes the "files" and "references" columns as wide as possible because it thinks it's already off screen. This means i can't see the name of my tags. This can be resolved by changing the main display setting in windows preferences. But this really should not be necessary.

Failed to import a project into an existing one. Same when trying from a new empty project. No explanation in error window. Have done it hundreds of times without any problem until now.

Nvivo cant open due to insufficient memory.

Windows10, NVivo 12 Plus (version 12.5.0.815 64-bit). I open NVivo and it says that an update for 12.6 has been downloaded and is waiting for installation. I select Install Now, and it goes through a process to try and install. This then opens a cmd window. Over the cmd window, a loading box displays and closes. Then closes the cmd window. Then a Preparing to install window opens. the progress bar progresses. It closes, but nothing happens. When I open a NVivo project, it (again) asks if i want to upgrade to the new version 12.6. I have tried this by launching NVivo as both a standard user and as an admin user, neither works. i have also tried this with NVivo not running, and with NVivo running. This doesn't change the outcome. I have restarted my computer and still this does not work. I want the upgrade. I do not want to uninstall NVivo, so won't upgrade if this is required.

My work has been lost several times as NVivo12 has crashed repeatedly, and not saved my work as it said it was doing. This the message Mensaje de error: Object reference not set to an instance of an object. Rastreo de pila: at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.p() at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.o() at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.a(TextRange A_0) at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.a6() at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.ba () at QSR.NVivo.Client.Presentation.Controls.SourceTextContentControl.m(Boolean A_0) at QSR.NVivo.Client.Presentation.Forms.SourceDetailForm.c(Boolean A_0, Boolean A_1) at QSR.NVivo.Client.Presentation.Forms.SourceDetailForm.x(Boolean A_0) at QSR.NVivo.Client.Presentation.Forms.NVivoApplication.q(Object A_0, EventArgs A_1) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Windows .Forms.Control.OnEnter(EventArgs e) at System.Windows .Forms.Form.OnEnter(EventArgs e)